We’re here to help you bring extraordinary art into your life. Whether you have questions about our collections, need assistance with selecting the perfect piece, or would like to know more about our process, we’re all ears. At Buenarti, every customer’s journey is important to us, and we’re committed to providing you with the best experience possible.
Get in Touch
Feel free to reach out with any inquiries or feedback. Our team is dedicated to providing prompt and detailed responses to ensure your satisfaction.
If you prefer to send an email directly to us without using the form, you can do so at contact@buenarti.com.
We do our Artwork prints on high-quality matte cotton canvas (99% cotton and 1% polyester) to faithfully replicate the look of natural painterly canvas. This material is of high quality and heavy at 300g/m2 for durability and a luxurious feel. The meticulous craftsmanship and attention to detail ensure that each print captures the essence and depth of the artwork.
We ship our Canvas art ensuring that they reach you in perfect conditions. If ordered rolled, they are rolled up very carefully and placed inside protective tubes – engineered to withstand any form of damage when traveling. It makes the artwork safe from external pressures and contaminants thereby keeping the integrity maintained.
When we ship framed or stretched canvases we simply wrap them in bubble wrap and place them into heavy durable cardboard boxes. This keeps it very much protected on the journey to you.
Sure, we have a range of frames for our Canvas artworks. While ordering, you may select from several frame styles such as black, white, wood, dark wood, pure gold color, classic gold color, and silver color, as well as stretched canvas and rolled canvas options. Stretched and framed canvases are ready to hang.
Please take note that shipping framed paintings will always have higher costs, though they are carefully packed to ensure that the frame and artwork are intact and protected.
Yes, you can! We offer a complimentary virtual preview service that lets you visualize how the print will look on your wall. Just contact us via email (contact@buenarti.com), and we’ll help you see how the artwork fits into your space, ensuring it matches your style and decor before you make the purchase.
Yes, we ship to all countries in the EU, except for Latvia. We are currently working on launching our sales in Latvia; however, we do not ship our product there at this time. International shipping rates and delivery times vary depending on the destination.
Yes, we offer custom sizes and finishes upon request. Please contact our customer support team to discuss your specific needs, and we will do our best to accommodate your request.
Of course! We’ll be happy to prepare a canvas print for you and, if you wish, frame the finished piece. To ensure everything goes quickly and smoothly, please provide:
1. File in appropriate resolution
2. Choice of edge finish
3. Authorization for printing
We require a one-time consent to use your graphic/photo solely to produce and ship the print. We do not retain files for resale, but we keep them with your contact details in case of third-party claims.
4. Usage rights
Please ensure you are the author of the graphic/photo or hold the appropriate license. You alone are responsible for any claims arising from rights infringements.
5. Compliance with laws and social norms
The material must not contain content that violates laws, social norms, trademarks, or includes racist, offensive, or pornographic elements. You bear full responsibility for compliance. We reserve the right to refuse any order without stating a reason. If payment has already been made, we will refund you in full.
6. Returns and complaints
Since the product is considered personalized, the same returns and complaints policy applies as for all other personalized products.
